I forgot my PIN. How can I define a new one?

Show the instructions for:   Windows Windows   Mac Mac   Linux Linux

You have received a letter by post with your PIN, PUK and Challenge. Open the Gemalto program on your computer (or download the instructions from unblockpin.luxtrust.lu) and define a new PIN by following the instructions "Unblock PIN".

Download this FAQ as PDF file   Download this FAQ as PDF file
Did this answer help you?   Yes Yes   No No