Questions about Smartcard


  1. Where do I find the activation code?
  2. Where can I use LuxTrust?
  3. What is a Smartcard?
  4. How to choose between a Smartcard and a Signing Stick?
  5. What is the price and validity?
  6. How to order a Smartcard/Signing Stick?
  7. Where can I buy a Smartcard reader?
  8. How do I activate my Smartcard/Signing Stick?
  9. Where can I find the codes?
  10. I have got a professional Smartcard/Signing Stick… What does that mean? Do I have to give the card back when I leave the company?
  11. Why do I have to be authorised by my employer for ordering a Smartcard/Signing Stick PRO?
  12. What is the level of the signature with a Smartcard?
  13. After having taken out a subscription of a Smartcard, what will I receive and when?
  14. After having renewed a Smartcard subscription, when will I receive what?
  15. Do I have to activate my product when renewing my subscription?
  16. I forgot my PIN. How can I define a new one?
  17. How many trials do I have before blocking my account?
  18. I have misplaced or lost my Smartcard? What can I do to temporarily deactivate the usage of the linked certificate?
  19. My Smartcard/Signing Stick has been stolen. What can I do to irrevocable deactivate the usage of the linked certificate?
  20. I would like to activate my Smartcard. What do I need?
  21. How to unblock the PIN?
  22. How to install/update the LuxTrust Middleware?
  23. My Smartcard/Signing Stick is not known in the LuxTrust Middleware. What can I do?
  24. The LuxTrust Middleware cannot be started. What can I do?
  25. How to check the configuration of the LuxTrust Middleware?