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1. What is a Token and how does it work?
2. How to order a Token?
3. How do I activate my LuxTrust product?
4. How to choose my personal Password?
5. Where can I find the original codes?
6. Where do I find the activation code?
7. Which applications can be accessed?
8. What is the LuxTrust subscription? What is the price?
9. How can I recover (reset) my password?
10. My LuxTrust account is blocked, what can I do?
11. What is the validation period of my certificate or its expiry date? How to renew it?
12. What should I do if my Token is lost or stolen?
13. My Token is faulty (out of service, flat battery, unreadable screen, etc.)
14. How to add a second device to your LuxTrust certificate?
15. How to suspend a device?
16. What do I have to do to replace my "old" or defective Token?
17. My Token is faulty (out of service, flat battery, unreadable screen, etc.). What can I do?
18. Why does LuxTrust propose to replace my "old" Token?
19. I am not equipped yet with a LuxTrust device and live abroad. How can I get equipped with a LuxTrust certificate and device?