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1. Where do I find the activation code?
2. Where can I use LuxTrust?
3. What is the validation period of my certificate or its expiry date? How to renew it?
4. What is the difference between my Initial Password, my Password and my Passcode?
5. I have a Smartcard and/or Signing Stick. Can I benefit from LuxTrust Mobile?
6. If I activated my LuxTrust Mobile, do I still have to keep my Token or Scan?
7. I changed my phone and I no longer have LuxTrust Mobile app. What do I have to do?
8. I forgot my Password or my Passcode. What should I do?
9. Can I install LuxTrust Mobile on a second phone?
10. I have a private and professional identity. Can I access both accounts on my LuxTrust Mobile app?
11. What are the technical requirements to run LuxTrust Mobile?
12. Can I use LuxTrust Mobile for my online shopping?
13. I did not receive my codes by SMS or email to complete the activation. What should I do?
14. I received the email with the final code to enter in the app, but I did not have the time to do it. What should I do?